Privacy Policy
Last updated: 27 June 2026
This Privacy Policy explains how BW Partners LLP (“we”, “us”) collects, uses, and protects your information when you use Crypto Payoff at crypto.bwpllp.com. By using the Service, you agree to this policy.
1. Information we collect
Account information you provide — your name and email address, and authentication via email or Google sign-in.
Usage information — features you use, strategies and notes you save, and your preferences (such as language and display settings).
Technical information — basic device and log data needed to run and secure the Service.
Payment information — payments are handled entirely by our payment partner, Razorpay. We do not collect or store your card, UPI, or bank details. We only receive a payment reference and status from Razorpay to activate your subscription.
2. How we use your information
To provide, operate, and improve the Service; to manage your account and subscription; to provide support; to keep the Service secure and prevent abuse; to send important service or account communications; and to comply with legal obligations.
3. Cookies & local storage
We use cookies and browser local storage for essential purposes such as keeping you signed in and remembering your preferences (for example, language and UI scale). These are required for the Service to work properly.
4. Who we share information with
We share information only with service providers that help us run the Service:
• Supabase — database and authentication.
• Razorpay — payment processing.
• Delta Exchange — live market data.
• AI providers — to power AI strategy features.
We do not sell your personal data. We may disclose information if required by law or to protect our rights and users.
5. Data security
We use reasonable technical and organisational safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data retention
We keep your information while your account is active and for as long as needed to provide the Service and to meet legal, accounting, or reporting requirements.
7. Your rights
You may request access to, correction of, or deletion of your personal data, and you may delete your account at any time. To make a request, contact us via our Contact page.
8. Children
The Service is not intended for anyone under 18, and we do not knowingly collect information from children.
9. International processing
Some of our service providers may process data on servers located outside India. Where they do, we take reasonable steps to ensure your information remains protected.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes are reflected by the “Last updated” date above.
11. Contact
For any privacy questions or requests, reach us through our Contact page.
See also our Terms & Conditions, Privacy Policy, Refund & Cancellation Policy and Contact.
